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Ring Central calls cutting out

In our main office the accounting department, marketing, and IT all use small 8 port switches to hook up our extra printers, computers, and assorted goodies. Adds up to about 9 switches... For good...

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Ring Central calls cutting out

We are still having the same issues with our Ring Central phones. I have no idea what ring central support is doing about it. Covering all our bases and researching multiple SIP providers and onsite...

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Ring Central calls cutting out

If you want to discuss Switchvox just let me know.  mshults@digium.com or 256-428-6115

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Ring Central calls cutting out

Melinda, I am looking into Asterisk pbx solutions. Maybe next week I will give you a call.

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Ring Central calls cutting out

Sounds great!

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Ring Central calls cutting out

How did this turn out?  I was looking into some hosted VOIP but it seems very hit and miss with every company.  Ringcentral, Nextiva, whatever.  All of them seem to either be rock steady or crash...

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Ring Central calls cutting out

RingCentral support has left us hanging. I can't recommend them on the basis that we are still having the same issue and RingCentral support just doesn't communicate what they are doing. So I'm left...

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Ring Central calls cutting out

Did you ever try just turning off qos on the switches? It seems to me that you'd have to have a lot of traffic on a switch to warrant qos at that level.

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Ring Central calls cutting out

  ATSMorgan wrote: Did you ever try just turning off qos on the switches? It seems to me that you'd have to have a lot of traffic on a switch to warrant qos at that level. Yes we have tried turning it...

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Ring Central calls cutting out

Yeah, sounds awesome. I called their support while doing some investigating to see if they would be a good company or not.  Couldn't really understand the support tech and had to ask where she was....

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Ring Central calls cutting out

Cody Nail wrote: Yeah, sounds awesome. I called their support while doing some investigating to see if they would be a good company or not.  Couldn't really understand the support tech and had to ask...

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Ring Central calls cutting out

Yeah never a good sign when a company you want to provide you with phone service doesn't work.  Damn cloud is so tempting though.  If it would all setup and work right I think I could work myself...

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Ring Central calls cutting out

I don't have the cajones to outsource my phone system, I just can't do it. It's one thing for an ERP system, latency doesn't really matter (too much) then, but anything can throw off a voice connection.

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Ring Central calls cutting out

Have you tried enabling QoS? At the same time make sure that SIP inspect is disabled in the router. Just wondering if you created a rule for their service ports for inbound and outbound. Make sure...

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Ring Central calls cutting out

Tech Clergy wrote: Have you tried enabling QoS? At the same time make sure that SIP inspect is disabled in the router. Just wondering if you created a rule for their service ports for inbound and...

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Ring Central calls cutting out

Please try these following port ranges for the phone VLAN: 5000-5500 for UDP and TCP 10000-20000 for UDP Does this issue only occured on a specific site? Just wondering.

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Ring Central calls cutting out

Tech Clergy wrote: Please try these following port ranges for the phone VLAN: 5000-5500 for UDP and TCP 10000-20000 for UDP Does this issue only occured on a specific site? Just wondering. Spice Works...

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Ring Central calls cutting out

Hi Jeff maybe you can check on this link: http://community.spiceworks.com/topic/141442-voip-issues-through-sonicwall-firewall?page=2   

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Re: Ring Central calls cutting out

Hi Jeffcbm,I know this discussion is just really really old but we are having the EXACT same issues with Ring Central. Did you end up resolving this? It has been ongoing for over a month with...

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Ring Central calls cutting out

Ed,Do you have a support case with us yet? -Amy

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